“The location is good but the majority of the stuff not helpful and arrogant.”
The location is good, but most staff have no idea what Customer Service means; if I ever return to Barcelona I wouldn't pick this hotel again.
Janka2 weeks ago
★★★·Barcelona·8.1
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or just type it — “around the 20th, three nights”
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Hotel Nouvel, a 19th-century building in Barcelona, offers air-conditioned rooms, free WiFi, and an on-site restaurant. Ornate ceilings, cast bronze lamps, and marble floors adorn the interior. Rooms feature flat-screen TVs, double-glazed windows, and private bathrooms. La Lluna Restaurant serves Mediterranean cuisine. Located 100m from Plaza Catalunya Square and Ramblas, with Portal de Angel shopping street just 2 minutes' walk away.
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How guests rate the property, aspect by aspect.
The location is good, but most staff have no idea what Customer Service means; if I ever return to Barcelona I wouldn't pick this hotel again.
Janka·2 weeks ago
Very nice atmosphere, wonderful room with a great view, but it was a bit noisy at night because of other guests.
Marcel·3 weeks ago
Great location, but we had trouble keeping the shower water temperature steady.
Trish·3 weeks ago
The place is well situated and the breakfast staff are friendly, yet the room is overpriced for lacking basic amenities: no fridge, no kettle, no toilet brush, only a single water bottle on arrival, a view of a gutter with pipes, and the front desk staff are very uncommunicative.
Dufosse·3 weeks ago
The spot’s location is great, but the shower was full of hair as if it hadn’t been cleaned before the next guest came in.
Matute·3 weeks ago