The spot is spot‑on, the facilities look great, and the staff are friendly and helpful, yet I wish there were rooms with private baths and no smoking areas.
Lynda2 weeks ago
Just a moment…
San Cristóbal de las Casas·9.6
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or just type it — “around the 20th, three nights”
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Tierra Alta Hostal in San Cristóbal de Las Casas offers family rooms with private bathrooms, free Wi‑Fi, a sun terrace and a lush garden. Guests enjoy a shared kitchen, lounge, games room, outdoor seating, business area, indoor play space and 24‑hour security. Services include a 24‑hour front desk, daily housekeeping, luggage storage, paid airport shuttle and bike rentals. Film nights and cycling add local flavor.
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How guests rate the property, aspect by aspect.
The spot is spot‑on, the facilities look great, and the staff are friendly and helpful, yet I wish there were rooms with private baths and no smoking areas.
Lynda·2 weeks ago
The best hostel I’ve stayed at! Tierra Alta is, without a doubt, the best hostel with dormitory-style accommodation I have ever stayed in. The location is excellent — just a 5-minute walk from the town centre, which makes it very convenient for exploring San Cristóbal. The staff are incredibly kind, welcoming and always available to help. The cleanliness is impeccable, and I would especially like to highlight the bathrooms and showers, which were spotless and very well maintained. The hostel itself is a beautiful old house that has been lovingly restored with great taste. I particularly loved the way they have preserved its character while filling the spaces with beautiful plants, creating a very welcoming and peaceful atmosphere. But what really made my stay special was the kindness and care of the staff. I missed my bus from Juchitán to San Cristóbal and had to wait for the next one, which meant I wouldn’t arrive until very late at night. I called the hostel to let them know, and they were incredibly understanding and kept checking on me until I finally arrived at almost 2 a.m. A very special thank you to José, who stayed attentive and made sure everything was okay until I arrived. That level of care and hospitality is something I truly appreciated. I highly recommend Tierra Alta. A beautiful place, wonderful staff and exceptional hospitality. I would definitely stay here again! ❤️
Marisol·2 months ago
The location is lovely and the staff are very friendly; the place is also clean and quiet, but the private double room we booked felt a bit small.
Brisna-celine·2 months ago
The hostel offers solid amenities: laundry, bike rentals, tour bookings (just double‑check the guide’s language), and a well‑equipped kitchen. The vibe is relaxed, and everyone respects the quiet hours.
Eveline·2 months ago
I really enjoyed it; it’s recommended, clean, and the staff are exceptional. One night, some guests were too loud in the common area, but the manager asked them to keep it down.
Maria·3 months ago