The lady at the front desk in the breakfast area was very rude and impolite, but Mohsen at the reception desk was friendly and cooperative. The rude front‑desk experience at breakfast was a downside.
Mohsen3 weeks ago
Just a moment…
★★★★★·Erzurum·8.3
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or just type it — “around the 20th, three nights”
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The Hilton Garden Inn Erzurum offers a 5-star experience with a spa, wellness centre, sauna, fitness centre, and indoor pool amidst a beautiful garden. Modern rooms feature air-conditioning, flat-screen TVs, tea and coffee makers, and work desks. The hotel serves Turkish cuisine in a family-friendly restaurant and is conveniently located near Erzurum Airport, Lala Mustafa Pasa Mosque, and an ice-skating rink, with skiing activities nearby.
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How guests rate the property, aspect by aspect.
The lady at the front desk in the breakfast area was very rude and impolite, but Mohsen at the reception desk was friendly and cooperative. The rude front‑desk experience at breakfast was a downside.
Mohsen·3 weeks ago
The hotel was very comfortable with good facilities: a swimming pool, sauna, gym, and an excellent breakfast, plus easy parking. It is a bit far from the city centre for tourists, though the walk takes about 40 minutes.
Ian·3 weeks ago
I feel at home in the Hilton; small touches like a iron and ironing board give that exact home feeling. The décor, lighting, and furnishings are very elegant and create a pleasant atmosphere. I’m especially impressed by the breakfast, which offers a wide variety and everything is delicious. Nothing.
Ayse·4 weeks ago
The place is very comfortable and elegant, the staff are very friendly, and the food is delicious, but the air conditioning is just too hot.
Latefah·A month ago
The rooms are modern and clean, the location is great, and there is a convenient parking lot, but the prices are a bit high for Erzurum standards.
Burak·2 months ago