The location was great, with a nice view of the mountain and some lovely outdoor seating areas
The view from my room was truly stunning
The hotel was spotless, which was a big plus for me
The room was excellent, with comfortable beds, great facilities, and a warm welcome from the staff
Distilled by Parley from the 100 most recent of 361 verified guest reviews
The room was excellent, with comfortable beds, great facilities, and a warm welcome from the staff
— how guests describe the rooms
30 m² · 1 bunk bed · Sleeps 5
The Backyard Studio Room has a garden view and is located on the ground floor, with the bathroom featuring a shower and a sofa bed. The room also includes a desk and an electric kettle, and is entirely wheelchair accessible. This room sleeps 5 guests, with an additional extra bed available.
Beds 8.4/10 · 132 guests mention them
150 m² · Sleeps 12
Willies Cottage provides a mountain view and an outdoor dining area for guests. It sleeps up to 12 people with the main bedding, three extra beds and a sofa, and includes a dining table, flat‑screen TV, DVD player, books, DVDs or music for children, a desk, kitchenware, refrigerator, kitchen, and ironing facilities. The cottage has three private bathrooms equipped with showers, toilets, toilet paper and towels/sheets available for an additional fee; upper floors are reachable only by stairs.
12 m² · 2 twin beds · Sleeps 2
This Budget Twin Room has a view of Mount Kinabalu and includes breakfast. The bathroom features shower facilities. It sleeps 2 guests.
18 m² · 2 single beds · Sleeps 2
This Twin Room has a private balcony with a mountain view and a terrace. The bathroom features a shower, towels, toilet, toilet paper, and a desk. The room sleeps 2 guests and an extra bed is available.
Beds 8.4/10 · 132 guests mention them
30 m² · 1 large double bed · Sleeps 2
The Deluxe Double Room with Garden View opens onto a garden outlook and is situated on the ground floor. It sleeps two guests with an optional extra bed, and includes a desk, sofa, ironing facilities, an electric kettle, and a mosquito net. The en‑suite bathroom offers a shower, towels, toilet paper, a DVD player with children’s books, DVDs or music, and a flat‑screen TV. A helpful staff team provides vegan‑adapted breakfast for guests.
Beds 8.4/10 · 132 guests mention them
50 m² · Sleeps 6
This room, Willies Guest House, has a mountain view and features a kitchen and dining area, with a private bathroom that includes a shower and toilet. The room is wheelchair accessible and has a sofa, desk, and flat-screen TV with a DVD player. It sleeps up to 6 guests, with 2 extra beds available, and also includes ironing facilities and a refrigerator. The room is located on the ground floor and has books, DVDs, or music for children.
100 m² · 4 bunk beds · Sleeps 10
Beds 8.4/10 · 132 guests mention them
16 m² · 1 single bed · Sleeps 3
The bathroom has a garden view, a shower, towels, toilet, toilet paper, and a desk, with a mosquito net and an electric kettle also provided. This room sleeps 3 guests, with 1 extra bed available. The Triple Room has adapted breakfast included.
Beds 8.4/10 · 132 guests mention them
25 m² · 1 sofa bed · Sleeps 4
The studio includes a private balcony that overlooks the garden. It provides a sofa bed, an extra bed on request and sleeps up to four guests. The ground‑floor unit is fully wheelchair accessible and offers a bathroom with a shower, toilet, towels, an electric kettle and a desk in the seating area.
Beds 8.4/10 · 132 guests mention them
20 m² · 1 bunk bed · Sleeps 4
Beds 8.4/10 · 132 guests mention them
30 m² · 2 single beds · Sleeps 4
A garden view greets guests in the Union room. It sleeps four, with an extra bed available on request. The en‑suite bathroom includes a shower, toilet, towels, toilet paper, an electric kettle, a desk, a mosquito net and a sofa.
Beds 8.4/10 · 132 guests mention them
35 m² · 2 single beds · Sleeps 4
A private balcony looks out over Mount Kinabalu and the room provides an electric kettle for tea or coffee. The Family Room sleeps four with a queen‑size bed, two single beds and the option for two extra beds. The en‑suite bathroom includes a shower, toilet, towels and a desk, and a vegan‑adapted breakfast is included, prepared by the helpful staff.
Beds 8.4/10 · 132 guests mention them
They didn’t put us in a ground‑floor room, and we found bugs and a cockroach on the bed; they immediately moved us to a higher room that was nice, bright, and comfortable, with a terrace overlooking a beautiful jungle view—seeing Kinabalu from the terrace was relaxing. The staff were very kind. The only downside was how difficult transportation was there; there’s no grab service and everything slows down, but the receptionists always help you call a taxi.
“Beatiful location to calm down”
The hotel is very beautiful, everything is spotless, and the staff are very helpful. Breakfast and dinner were delicious—thanks a lot to the cooks!
“Wonderful and Worth the pay”
The team here are incredibly warm and welcoming, and they let us stash our bags while we trek up Mount Kinabalu. We could even order lunch for the hike, and they went out of their way to set up transport to the Kinabalu HQ. The room comes with all the basics—slippers, towels, toilet paper, and the usual toiletries—just missing a toothbrush and toothpaste. If you’re after a genuine kampung house feel, there’s nothing to complain about.
“Absoluter Horror.”
The staff were friendly, yet the whole experience was horrific—as if staying at Jeffrey Dahmer’s place. Anyone giving more than one star must have booked the most expensive room. We have never felt so uncomfortable in any Asian hotel. We didn’t unpack, didn’t shower, and avoided the room as long as possible, finally checking out after one night and forfeiting the second night we had already paid for. The staff didn’t even ask what was wrong when we left a day early.
“Utterly surprise…”
The host was friendly and helpful, the place was clean, and the view was superb. There are steps, but that’s fine—it’s part of Kundasang.
They didn’t put us in a ground‑floor room, and we found bugs and a cockroach on the bed; they immediately moved us to a higher room that was nice, bright, and comfortable, with a terrace overlooking a beautiful jungle view—seeing Kinabalu from the terrace was relaxing. The staff were very kind. The only downside was how difficult transportation was there; there’s no grab service and everything slows down, but the receptionists always help you call a taxi.
“Absoluter Horror.”
The staff were friendly, yet the whole experience was horrific—as if staying at Jeffrey Dahmer’s place. Anyone giving more than one star must have booked the most expensive room. We have never felt so uncomfortable in any Asian hotel. We didn’t unpack, didn’t shower, and avoided the room as long as possible, finally checking out after one night and forfeiting the second night we had already paid for. The staff didn’t even ask what was wrong when we left a day early.
“Beatiful location to calm down”
The hotel is very beautiful, everything is spotless, and the staff are very helpful. Breakfast and dinner were delicious—thanks a lot to the cooks!
“Utterly surprise…”
The host was friendly and helpful, the place was clean, and the view was superb. There are steps, but that’s fine—it’s part of Kundasang.
“Wonderful and Worth the pay”
The team here are incredibly warm and welcoming, and they let us stash our bags while we trek up Mount Kinabalu. We could even order lunch for the hike, and they went out of their way to set up transport to the Kinabalu HQ. The room comes with all the basics—slippers, towels, toilet paper, and the usual toiletries—just missing a toothbrush and toothpaste. If you’re after a genuine kampung house feel, there’s nothing to complain about.
