The dinner itself was tasty, but I was charged 110$ for room service and never received a receipt at checkout. I called the billing department multiple times and left messages, yet nobody answered or returned my call.
Deepa2 months ago
★★★★·Braselton·8.8
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or just type it — “around the 20th, three nights”
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Chateau Elan Winery in Braselton offers a unique experience for wine enthusiasts and travelers alike, featuring Epicurean activities, wine tastings, spa services, and golf. The 3,500-acre property boasts three accommodation types, four golf courses, eight restaurants, a European-style spa, wine market, and equestrian center, amidst the North Georgia foothills, 45 minutes from Atlanta and Athens.
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How guests rate the property, aspect by aspect.
The dinner itself was tasty, but I was charged 110$ for room service and never received a receipt at checkout. I called the billing department multiple times and left messages, yet nobody answered or returned my call.
Deepa·2 months ago
The grounds and facilities are gorgeous, yet the walls are so thin that I could hear guests in the neighboring room chatting—no yelling, but still audible. The evacuation alarm at 4 am was also unpleasant.
Fred·2 months ago
The spa was incredible, and I have no complaints.
Symone·3 months ago
The Wine tour The shuttle was great Food was good. I have been here several times but when I drove up I told my wife something has changed and from there I wasn't wrong ;I called a while ago and requested certain room accommodations and I checked the night before we drove there;they were not honored don't know why ;had trouble getting the room on which I had to assist very hard by asking cleaning crew myself but while waiting I cut my finger on one of your chairs not good and it added to me and my wife was upset as we sat and waited not good if I hadn't of took lead I really think we would of got screwed over thank God for Lonnie he helped us out and made us feel comfortable a definite asset to the entire resort;other than cutting my finger all else went well smile Clean your pool We smelt marijuana in the hallways a big turnoff Open the pool at 600 in the am a plus for early risers More bell men Have rooms cleaned and ready before hand Lots of trash around pool area Towels left all around pool area Water was leaking out of shower in the room on to the floor could cause water damage I kept asking did the management change because before it was totally different Again thanks
Markeith·4 months ago
The hotel is in town, clean, offers activities, and the staff are friendly; no issues.
Vareem·4 months ago