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Antony2 weeks ago
★★★★·Phnom Penh·8.6
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or just type it — “around the 20th, three nights”
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HM Grand Central Hotel in Phnom Penh offers comfortable rooms with air-conditioning, private bathrooms, and city views. The hotel features a rooftop swimming pool, spa facilities, and a fitness centre. Located 1.7 km from Royal Palace Phnom Penh, it serves diverse cuisine and offers free on-site parking, a 24-hour front desk, and concierge services, near Wat Phnom and Tuol Sleng Genocide Museum.
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How guests rate the property, aspect by aspect.
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Antony·2 weeks ago
The hotel offers good value, rooms and the pool are spotless, breakfast is excellent with a wide selection of dishes, only downside is the sauna is only open from 3 pm to 10 pm; otherwise everything is fine. When I checked out I had to hand over a $50 deposit that was given back at departure. After leaving the keys and waiting for the room inspection, the front‑desk staff told me everything was fine and I could leave, only then I remembered the $50 when I passed half a kilometer from Phnom Penh and had to turn back. Why don’t the front‑desk staff remind guests to collect their deposit? They all insist on a $50 cash deposit at check‑in, yet none mention it at check‑out. It’s a bit disappointing, but I understand it’s my responsibility to remember, though it does dampen the guest experience a bit.
Евгений·2 weeks ago
The location was excellent.
Gareth·A month ago
The room I stayed in was large and roomy, though the bed could have been a touch softer. Over the five days I ate the same breakfast each time; it was bland and offered no variety. The staff were neither friendly nor helpful and struggled to understand English.
Nilanthi·A month ago
The same menu was served each of the five days, which wasn’t great.
Nilanthi·A month ago