“OK but I have not received refund for the second night that I paid for but cancelled by phoning the”
The breakfast was good. The room didn’t look well cleaned; there were items from the previous guest in the waste bin.
Hardy2 weeks ago
★★★·Banchory·6.4
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or just type it — “around the 20th, three nights”
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The Burnett Arms Hotel in Banchory is a historic building offering a unique and charming atmosphere. Rooms feature private bathrooms with walk-in showers, free WiFi, and modern amenities, including family rooms and interconnected rooms. The family-friendly restaurant serves American, Belgian, and Brazilian cuisine with vegetarian, vegan, and gluten-free options.
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How guests rate the property, aspect by aspect.
The breakfast was good. The room didn’t look well cleaned; there were items from the previous guest in the waste bin.
Hardy·2 weeks ago
The heating was off so the room felt cold, and the other room had a broken glass window. The staff were really nice.
Stephen·2 weeks ago
The wi‑fi in our room was very intermittent.
Peter·2 weeks ago
The staff were friendly and helpful, the food was great and not expensive. Getting to the room was a challenge because the stairs were steep; we could have booked a ground‑floor room but that option wasn’t visible when we booked.
Brodie·A month ago
A lift would be great, though I think installing one in a listed building would be difficult.
James·A month ago