“confortevole, accogliente e molto pulita”
Room was clean, fragrant, and had new furniture. The bed and pillows were extremely comfortable. The staff were very friendly and kind. Highly recommended.
Rossana3 weeks ago
Just a moment…
★★★★·Naples·8.1
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or just type it — “around the 20th, three nights”
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Royal Hammer in Naples offers freshly renovated rooms with air‑conditioning, private balconies, en‑suite bathrooms, free WiFi, refrigerators, TVs, and wardrobes. Guests enjoy private check‑in/out, 24‑hour front desk, daily housekeeping, family rooms, full‑day security, paid off‑site parking, room service, bike hire, and in‑room breakfast. The hotel sits three minutes from Naples Central Station, near San Gregorio Armeno and the Cathedral, and 6 km from the airport.
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How guests rate the property, aspect by aspect.
Room was clean, fragrant, and had new furniture. The bed and pillows were extremely comfortable. The staff were very friendly and kind. Highly recommended.
Rossana·3 weeks ago
The staff were very friendly and the communication was amazing; the location is fantastic.
Karin·3 weeks ago
The location alone was fine, close to the center and the Naples central station. Our stay at the Royal Hammer was awful. From the moment we arrived, it was a nightmare: the accommodation is in a regular residential building and even after repeatedly ringing the bell, no one answered. We had to call the contact number and wait on the street until someone dared to open the door. The receptionist appeared in a deplorable state: shorts, a t‑shirt, street clothes, all sweaty, looking like he had just come from a soccer match. Zero professionalism. The room is extremely basic, plain and disappointing. In the amenities, the basics are missing: there is no shampoo, only a generic body wash "for everything". The coffee machine is in bad condition and the coffee comes out cold. The "breakfast" is an anecdote: croissants wrapped in plastic, dry packaged biscuits, boxed orange juice, supermarket milk and water. To make matters worse, the first two days were barely complete; on the last day they simply cut the water, juice and milk. Paying for that is disrespectful to the customer. I do not recommend it to anyone and I will never return. The quality‑price ratio is terrible and the management is amateurish.
José·3 weeks ago
They called us the day before we arrived, which was very useful when we booked the stay. We shouldn't offer breakfast because the operator's structure makes the offer non‑competitive.
József·3 weeks ago
Breakfast is simple but acceptable. It would be nice to add a small table outside on the balcony, since there are already two chairs, so you can have breakfast there.
Isabelle·3 weeks ago