Trance rabara resort

“Prachtig uitzicht, ongelofelijk lief personeel.”

We spent a single night at Trance Rabara Resort after arriving in Colombo, and it was a flawless kickoff to our Sri Lanka adventure. Our Mountain view room offered a view of Adam’s Peak’s summit, and the food arrived promptly at the room; the staff were exceptionally friendly and assisted with every request. The resort is set among trees, quiet and immersed in nature. I highly recommend it. On the downside, there were many stairs.

Romy·A month ago

I liked the room and the surroundings, which were a bit forested. The manager upgraded us to a better room even though we didn’t ask, and I’m grateful for that. The food was disappointing: portions were tiny, the fruit salad tasted like vegetables, and at breakfast the cutlery was uncleaned, ruining the whole experience.

Dissanayaka·A month ago

“Vivre un réel confort au cœur de la forêt”

The place felt like a true paradise, surrounded by trees. The team was very attentive, always responsive and accommodating. The room was very pleasant, with a bathroom right in nature. The beds were very comfortable and the meals were delicious. We were able to relax completely before heading to the airport for our return flight.

Justine·A month ago

“A Hidden Gem in the Mountains”

We loved the location tucked among the mountains. The room was modern and charming, the private pool made our afternoon even better, and the staff were friendly and helpful all the time. The only downside was that, while the staff carried all the luggage to the rooms, the property may be hard for people with limited mobility because there are many stairs to reach the upper rooms, but the views and experience are definitely worth it.

Jose·A month ago

“Heeft potentie, maar de kwaliteit is niet goed ten opzichte van de prijs”

The staff were pleasant and the rooms looked nice, providing everything we required – a fridge, a minibar (extra charge), air‑conditioning, water, coffee, a shower and a little pool, plus monkeys and birds roaming around. It was very kind of the team to bring our dinner up to the room and carry the heavy suitcases, although you have to ask for that. On the downside, the price‑to‑value ratio felt off; for a high rate I expected service to be automatic without having to request anything, and the hotel should look after its employees better, supplying clean work clothes daily and allowing them to shower. All the food we received tasted fine but was always cold, as if it had been prepared three hours earlier and never reheated, which is unacceptable when you’re the only guest. They also mixed up orders – ordering one egg and cornflakes resulted in two eggs and no cornflakes, even though my husband doesn’t eat eggs. Being photographed without permission during breakfast was uncomfortable. The staff need training in etiquette, table setting and service, or the room rates should be lowered. Because of a bad Wi‑Fi connection I accidentally booked two rooms: one downstairs with a pool and another upstairs on the hill with a pool. I later cancelled the pricey hilltop room, but the hotel never processed the cancellation through the booking site. The many stairs to the top made me reluctant to keep that room. Upon arrival they said the cheap downstairs room was already occupied, forcing us into the expensive hilltop room even though the hotel was empty, which felt like a rip‑off of 100 EURO. When we were about to leave, the staff kindly gave us the upstairs room at the lower price, which was generous, yet I still left with a twisted knee from the slippery, deep‑stepped stairs, especially after rain. You can’t drive right up to the hotel; you must park on an industrial area below that feels separate, and the route to the property is confusing.

Isis·2 months ago