“Beautiful”
The place and the people were great. Shree was the best host I’ve ever had in a hotel, and it was the best experience I’ve had in a hotel. If you’re visiting Darjeeling, this is the place to stay♥️
DevyaniA month ago
Just a moment…
★★★★·Dārjiling·6.3
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or just type it — “around the 20th, three nights”
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Central Heritage Resort & Spa, formerly Fortune ITC Resort, sits 1 km from Darjeeling Railway Station and 1.3 km from Lloyd’s Botanical Garden. The modern, elegant rooms offer satellite TV, free Wi‑Fi, private bathrooms with toiletries, and panoramic mountain views. Guests enjoy a garden, library, BBQ, children’s playground, business centre, and a tour desk.
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How guests rate the property, aspect by aspect.
The place and the people were great. Shree was the best host I’ve ever had in a hotel, and it was the best experience I’ve had in a hotel. If you’re visiting Darjeeling, this is the place to stay♥️
Devyani·A month ago
Only the location and the staff were decent; everything else—food, rooms, hygiene, noise—was bad.
Sameeksha·5 months ago
I didn't find anything worth mentioning, but the staff's behavior left a bad impression.
Om·6 months ago
The hotel sits right next to Mall Road, which is great, but the mattress felt a little uncomfortable.
Mehra·6 months ago
Shree at reception was very courteous and polite, and the rest of the staff always had a smiling face; the washroom was clean, though the hand towel was missing and we had to ask for it each time. The breakfast spread needed more continental options, the lift was a bit dirty, and despite booking a couple of months ago we still didn't get a room with a good scenic view.
Debasish·7 months ago