“No volvería”
The staff were friendly, but the location and the facilities left something to be desired.
JimA month ago
Just a moment…
★★★·Ciénaga·8.2
01
or just type it — “around the 20th, three nights”
02
03
The Cienaguas Hotel in Ciénaga offers family rooms with air-conditioning, private bathrooms, and garden or mountain views. Each room features a work desk, TV, and free toiletries. The hotel boasts a family-friendly restaurant, sun terrace, garden, and outdoor seating area, with free WiFi available throughout. It's 21 km from Simón Bolívar International Airport and near Rodadero Sea Aquarium and Museum, Santa Marta Cathedral, and Quinta de San Pedro Alejandrino.
04
05
06
How guests rate the property, aspect by aspect.
The staff were friendly, but the location and the facilities left something to be desired.
Jim·A month ago
Excellent. Excellent.
Diego·2 months ago
Don’t book this place at all – they’ve been inexplicably closed for a month. When we arrived, a staff member told us the hotel was shut, said they couldn’t cancel the reservation themselves and that we had to do it, and only after a colleague intervened was it resolved. It was extremely annoying that they didn’t warn us beforehand, leaving us to find a new place to stay after a five‑hour drive.
Rdsj·2 months ago
The rooms were clean and the breakfast was fine. However, there was no piece of furniture, shelf, or rack to put our clothes and suitcases on, so we had to leave everything on the floor. Only two towels were provided for our four people.
Elizabeth·3 months ago
Excellent customer service, clean rooms, good service overall, and great breakfast. The only downside was that the invoicing system was slow in delivering the paperwork after payment.
Manuel·3 months ago