Red Roof Inn PLUS+ Mt Pleasant - Patriots Point

“We were grateful for a reasonably priced option in this location, but it's seriously sketchy.”

The location was excellent, just a short walk to downtown Charleston and Shem Creek for great dining, and close to a grocery store, drugstore, and other conveniences. There was plenty of parking and the air conditioner worked great. The room overlooked a cute pond in the back. Some staff were kind, but most seemed indifferent. The rooms smelled musty and were not serviced unless we specifically requested it. There was a lot of strange activity in the parking lot at night, which was noisy. The in-room safe cost extra, and neither safe actually worked (we had two rooms). The beds didn’t have blankets until we asked the service area for one.

Mary·A week ago

“Would return”

The staff were super nice and had to change rooms because the first key wouldn’t work. There was a lot of hot water. The room smelled of old bleach, like the water had been used repeatedly. It wasn’t heavy, but I’m especially scent sensitive. The odor was only noticeable to me; it was an old cleaning smell.

Derry·2 weeks ago

“It was what I expected for the price”

The location was great and made it easy to get into Charleston and other areas. The room needed some maintenance: the toilet tank ran a bit, the toilet seat didn’t match the toilet, and the tub could have been cleaned better.

Susan·2 weeks ago

“I wish I had a better experience, hope we can come to some compensation agreement.”

The location was great for me—it’s close to the venue I attend and easy to access. I didn’t like that the room wasn’t clean, had no toilet paper, and had ashes and hair on the floor and in the bathroom. The hair dryer was unusable because the cord was cut off, the vanity light was inoperable due to a burned receptor, and the desk service was very subpar and indifferent about issues.

Angelia·2 weeks ago

The location was good. The parking lot on the back side of the property was not lit.

Anne·3 weeks ago