“Find something else”
I’d be cautious about booking this place. I had planned to stay 5 nights, but the host texted me the morning of check‑in saying the flat was unavailable due to repairs, without any apology, and offered another flat that didn’t meet our location needs (we were traveling with a child and an elderly person and had already booked many restaurants). While I understand last‑minute issues can happen, their handling was unacceptable and they wouldn’t cancel the booking themselves. I spent 2 hours and had three phone calls with online support. The tricky part was that even though they offered a substitute that didn’t match our criteria, they still had the right not to cancel. It felt dodgy and poorly managed. (Try Morikoya Hotel instead, a few minutes’ drive away.)
GrangeonA month ago