The place is quiet, the staff is very friendly, the facilities are in very good condition, there’s a beautiful view, and the food and drinks are delicious. Nothing bothered me.
DianaA month ago
Just a moment…
★★★·Tepoztlán·8.0
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or just type it — “around the 20th, three nights”
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Hotel Hacienda Ventana del Cielo in Tepoztlán features family rooms with private bathrooms, balconies, and garden views, including free toiletries, TVs, and dining areas. Guests enjoy spa facilities, a pool with a view, sun terrace, and lush garden. The property features a restaurant, bar, free WiFi, lounge, outdoor fireplace, and tour desk, serving local cuisine with scenic views near Benito Juarez International Airport and the Robert Brady Museum.
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How guests rate the property, aspect by aspect.
The place is quiet, the staff is very friendly, the facilities are in very good condition, there’s a beautiful view, and the food and drinks are delicious. Nothing bothered me.
Diana·A month ago
The view is beautiful. The bathroom drain smelled very bad.
Camacho·A month ago
The pools are great, and the location is excellent.
Vega·A month ago
Everything. Everything is excellent.
Andres·A month ago
All the negative reviews from previous guests are true, unfortunately. I came on a friend's recommendation and was disappointed: it’s a hostel with private rooms masquerading as a hotel. The services offered barely work—no place to bring food or drinks, but there’s a fridge in the common area, which is absurd. We arrived two days after the village fair, and there were no municipal cleaning services, trash everywhere, flies everywhere, bad odor, the church was dirty and closed, so it’s not a place to enjoy. Don’t talk to the manager; he only defends himself, so overall it’s bad.
Guillermo·3 months ago