The breakfasts and dinners were basically perfect! The staff were disrespectful, the service was unacceptable, and the minibar prices were extremely high.
Yehezkel2 weeks ago
Just a moment…
★★★★·Káto Goúves·8.0
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or just type it — “around the 20th, three nights”
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The Aelius Hotel and Spa, located in Kato Gouves, features a garden and pool views. Modern rooms with satellite TV, mini fridge, and balcony are offered. Guests enjoy Greek and International cuisine at the on-site restaurant or drinks at the pool bar. The hotel is 16km east of Heraklion International Airport, near Creta Aquarium and Diving Centre, and 7km from Hersonissos village.
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How guests rate the property, aspect by aspect.
The breakfasts and dinners were basically perfect! The staff were disrespectful, the service was unacceptable, and the minibar prices were extremely high.
Yehezkel·2 weeks ago
The buffet was varied and appetizing, letting us taste local products, and the staff were helpful and smiling. Alcohol was free and unlimited, but a one‑liter bottle of water cost 4 €, which is outrageous.
Lerminiaux·A month ago
The room was clean and comfy, but it was annoying that people had reserved the sun loungers.
Beverley·A month ago
Everything was amazing – the hotel spaces, the staff, the food was excellent, and the pools had exclusive areas. We loved everything! Nothing to complain about.
Raquel·A month ago
I liked the relaxed vibe and the staff were very friendly. However, the cleaning was superficial, the beds weren’t made properly, it was very noisy, and the pool tiles were slippery. In short, the standards weren’t met and the kids kept slipping.
Custódio·2 months ago