The staff were helpful, but the room was small and even though I paid for a top‑floor room I ended up with one that had a poor view.
JudithA month ago
Just a moment…
★★★★·New York City·8.2
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or just type it — “around the 20th, three nights”
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Located in the heart of New York, the AC Hotel by Marriott New York Times Square offers a prime city centre location, within an 8-minute walk of Bryant Park and 600 metres from Times Square. LaGuardia Airport is 12 km away. The hotel features modern facilities, including a restaurant, bar, outdoor fireplace, fitness room, and free WiFi, as well as comfortable rooms with city views and private bathrooms.
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How guests rate the property, aspect by aspect.
The staff were helpful, but the room was small and even though I paid for a top‑floor room I ended up with one that had a poor view.
Judith·A month ago
The staff and location were great and everyone was very friendly, yet there were a few annoyances: the shower head would shake randomly for no clear reason, cleaners only came after 4 pm, and it was tough to step out for 20 minutes after a full day of walking when the cleaning starts right next door at 10 am.
Andras·A month ago
The location was spot‑on, and I expected a lot of noise from the area, yet it was quiet enough for a good night’s sleep, so I highly recommend it. The AC made a bit of noise, so I usually switch it off to sleep.
Wenfang·2 months ago
Everything was perfect.
Shachar·2 months ago
The reception staff were caring and enthusiastic, and the spot is awesome. The room facilities were unsatisfactory: the toilet was slightly clogged, the faucet moved, and the biggest annoyance was how the staff cleaned the room—they never seemed to know what I needed unless I left a note, and they even threw away items I required, which left me disappointed each time I returned to the room.
Jeannie·2 months ago