Metrostar Hotel Kuala Lumpur

“I’m not staying there coz of their attitude”

A counter staff member had a very bad attitude during my check‑in; I booked a twin‑bed room but he refused to provide one and argued about the claim, showing no responsibility to follow the booking conditions, and this attitude was repeated.

Abdulazeez·2 weeks ago

The place had a nice location and the room was spacious, but the breakfast could use a little improvement, and the room’s cleanliness—especially the wall paint and furniture—needs work.

Shiraz·2 months ago

Probably only the location was decent. The room I got had a large wooden bed frame with chips, a low ceiling with a beam across the bed, and a layout that felt odd compared to other standard rooms—smaller and cramped. I asked for a different standard room but was denied because there was no availability, and the staff kept insisting it was the same as other rooms when it clearly wasn’t. The worst part was the water heater that wasn’t working that day.

Nur·3 months ago

The room was decent, though the cupboard could use an upgrade and an iron box would be handy; the tables blocked access to the window, so I couldn’t get close to it.

Abdul·3 months ago

“Comfortable and near to city centre”

I recently stayed at this hotel and was pleased to find it clean and comfortable, with a fantastic location that allowed me to walk to the old railway station, KL Tower, Petronas Towers, shops, markets, and restaurants. The hotel's proximity to these attractions made my stay convenient and enjoyable. Overall, it was a great place to stay, with everything I needed within easy reach.

Alan·8 months ago