“Excelente lugar”
They handed me the penthouse, and everything else was fine.
Carlos3 weeks ago
★★★★·Cancún·8.2
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or just type it — “around the 20th, three nights”
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The Krystal Urban Cancun & Beach Club features a rooftop pool, fitness centre, and garden. Located 16 km from Cancún International Airport, it offers easy access to Cancun Government Palace, Cancun Bullfight Ring, and Parque las Palapas. Rooms have air-conditioning, a balcony with city views, and free WiFi. A buffet breakfast is served in the family-friendly American cuisine restaurant.
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How guests rate the property, aspect by aspect.
They handed me the penthouse, and everything else was fine.
Carlos·3 weeks ago
The bathroom was dirty; they used toilet paper left by the previous guest. There was no fridge or coffee. I called reception after arriving and got no response. Breakfast was pricey.
Romeo·4 weeks ago
Yes. Everything was okay.
Vasty·A month ago
Thanks to booking I received a fantastic upgrade and the staff were amazing.
Daniela·A month ago
Customer service was very good, the beds were super comfortable, and the location suited us well. However, there was no minibar in the room.
Rublia·A month ago