The staff were fantastic and always ready to help, but the front entrance was under renovation, making it tough for my husband’s walker and wheelchair to navigate.
FryeA month ago
Just a moment…
★★·Alexandria·7.7
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or just type it — “around the 20th, three nights”
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Located in Alexandria, the Comfort Inn & Suites Alexandria West offers proximity to Old Town Alexandria, featuring boutique shops and historic sites, just 10.2 km away. The hotel features rooms with a coffee maker, mini refrigerator, microwave, iron, and dryer. Amenities include a gym, free WiFi, and a daily buffet breakfast. Nearby attractions include Great Waves Water Park (3.
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How guests rate the property, aspect by aspect.
The staff were fantastic and always ready to help, but the front entrance was under renovation, making it tough for my husband’s walker and wheelchair to navigate.
Frye·A month ago
Room felt very wet and damp the entire 3 day stay. Not very clean
Kyra·A month ago
The team was friendly, the rooms were spotless and modern, and breakfast was excellent, though the ongoing renovations were noticeable but didn’t bother us.
Telica·A month ago
The staff were great, but there was no walk‑in shower in the room.
Mechonda·A month ago
The only plus was the location and the fact that, luckily, there were no bedbugs; everything else was terrible. The hotel isn’t worth the price and the breakfast was nothing special. They’re renovating the main lobby, so it looks awful, and it’s the worst hotel in the area with staff that leave a lot to be desired. The rooms were dirty – hairs in the bathtub, a sticky bathroom floor, red stains and a bad smell on the carpet, torn blankets with holes, and pillow covers with spots. We messaged the hotel and are still waiting for a reply; the receptionist said they’d talk to the manager, but we never saw anyone. HORRIBLE, HORRIBLE, HORRIBLE. The only good thing – and why it gets 2 stars – is that there are no bedbugs; otherwise you’re faced with stained carpets and a filthy lobby. BE WARNED 🚨🚨🚨
Seomaira·2 months ago