The hospitality here was great, but that's about it - everything else seemed fine, no major complaints.
Supriya2 years ago
Just a moment…
★★★·Jalpāiguri·7.1
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or just type it — “around the 20th, three nights”
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Hotel Basundhara in Shānti Niketan offers air-conditioned family rooms with private bathrooms, free toiletries, TVs, and WiFi. The hotel features a garden, terrace, 24-hour front desk, and room service. A restaurant serves continental, vegetarian, and vegan breakfast options. Located on Jambuni Sericulture Road, 61 km from Kazi Nazrul Islam Airport, it offers easy access to Shānti Niketan Railway Station and on-site parking.
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How guests rate the property, aspect by aspect.
The hospitality here was great, but that's about it - everything else seemed fine, no major complaints.
Supriya·2 years ago
I'm really struggling to think of something I didn't like about this hotel - everything seemed perfect.
Guha·2 years ago
The staff were really friendly and helpful, but that's about all I can say - I don't have any other positives or negatives.
Achin·2 years ago
We had our car parked at the hotel, but when we went to pick it up, we were shocked to see that the roof had been damaged by a brick thrown from the hotel roof - it was a real mess and cost us a lot to fix. The hotel staff basically just shrugged it off, saying that kind of thing can happen on their premises, and refused to take responsibility. To make matters worse, our room was a letdown too - the geiser and AC weren't working, and the bathroom window was broken.
Sajal·2 years ago
Honestly, there was nothing good about this hotel - the food, cleanliness, service, and location were all a disappointment. It was like they didn't even try. I'm surprised that SBI has a partnership with them, it's just a waste of money on their staff's welfare. I wouldn't recommend this place to anyone.
Krishna·2 years ago