“The stay was disappointing due to poor housekeeping, unavailable towels, and limited food options.”
Unfortunately, our stay was disappointing. There were no real breakfast or café amenities at the hotel, and despite staying for several days, our room was not properly cleaned. We were told that housekeeping would clean the room on the third day of our stay, but the room remained dirty. Even more frustrating, when we asked the staff for fresh towels, we were told that they did not have any available. For a hotel stay of several days, basic housekeeping and clean towels should be expected. There were also very limited food options at the hotel. Thankfully, there was a Panera Bread and Starbucks nearby; otherwise, there would have been virtually nothing convenient to eat. Overall, the lack of housekeeping, fresh towels, and basic food amenities made the stay far less comfortable than expected. What I disliked most about the stay was the lack of basic hotel services and amenities. We stayed for several days, yet our room was not cleaned as promised, even after being told housekeeping would service it on the third day. The room remained dirty, and when we asked for fresh towels, the staff told us they did not have any available, which was very disappointing. There were also no real breakfast or café options at the hotel, making it difficult to get something to eat without leaving the property. Thankfully, there was a Panera Bread and Starbucks nearby; otherwise, there were very few convenient options. Overall, the lack of housekeeping, clean towels, and food amenities made the stay much less comfortable and enjoyable than expected
Cindy·A month ago