“Terrible experience”
Ultimately, nothing. Unfortunately, this was the worst stay we’ve ever had. An incredibly strong sewage smell filled the accommodation—probably from a septic tank—so strong we couldn’t sleep. In desperation, we moved the mattress to the bathroom (see photo) where the smell was less intense, but even with the windows open it was intolerable. We endured a miserable night with hardly any sleep. We tried to message the owners and through WhatsApp, but received no response, nor to further messages the next day. We had to leave earlier than planned to avoid spending more time there, and had to drive a long distance in exhaustion. Our clothes and belongings smelled all day. We have since tried to contact the property multiple times to complain and request a refund, but they have not replied. They have also not replied to messages sent on our behalf. This lack of common courtesy is extremely disappointing and only adds to the insult of having paid what we did for such an awful night. I don’t like posting bad reviews but feel compelled to do so in the circumstances, hoping to save anyone else from a similar experience. I also hope the owners will reflect on how poorly they have treated their guests by completely failing to respond, which even the most basic good manners would demand.
Jamie2 weeks ago