I was disappointed by the very poor cleanliness and the fact that the room service never responded.
Victoria4 days ago
Just a moment…
★★★★·Ciudad Victoria·9.1
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or just type it — “around the 20th, three nights”
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Located in Ciudad Victoria, iStay Hotel Ciudad Victoria features an indoor swimming pool, fitness centre, and on-site parking. This hotel is 3 km from downtown and offers high-speed internet access, work desks, and satellite TV in all rooms. Guests can enjoy a buffet breakfast and relax in private bathrooms with hairdryers. Nearby attractions include Museo Tamux and Bicentenario Park, both within a 6 km radius.
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How guests rate the property, aspect by aspect.
I was disappointed by the very poor cleanliness and the fact that the room service never responded.
Victoria·4 days ago
They cancelled our reservation without any notice, forcing us to sleep in the car, and the reception staff treated us badly; I don’t know the full name, but their PIN read Frida.
Esmeralda·6 days ago
The staff were friendly and the location was excellent, but the room lacked amenities like shampoo and water bottles for the coffee machine.
Margarita·A week ago
The location, breakfast, and friendly staff were great, but the TV could have been more modern.
Bianca·A week ago
The employees were very polite.
Samantha·A week ago