River Hill Lodge

The rooms were clean.

Bernadette·A week ago

“Good position for Crocodile Gate, good shopping and and lovely vistas,”

The bar and lounge above the river and causeway were fantastic for sunset drinks, and I had a great chat with Courtney and Dylan. The property could use a bit of updating.

Myra·3 weeks ago

The spot was perfect because we wanted to play golf at Kombaku, and getting to the park was easy. The kitchen lacked proper utensils and the knives were dull.

Hazel·A month ago

“Not 4Star at all”

The overall view of the Lodge was nice, and the bar area and swimming pool looked beautiful. We went on the Tiger Fishing Boat, and the guide, Dyllan, was exceptional—he spent time with the whole group individually, made us feel safe, answered all our questions, and earned a plus point. Unfortunately, the room does not meet 4‑star standards at all. Reception was not accommodating; we were told we should have studied the info better when we booked. Only certain units had fully self‑catering accessories; ours had none except a bar fridge, kettle, microwave, cups, sauces, mugs, and teaspoons. The teacups and milk jar were extremely dirty. There was an ironing board but no iron. No power sockets near or even close to the bed. The bathroom was really dirty; we didn’t use the shower because of stains, the toilet was leaking (maintenance should have known because a water bottle was stuck underneath the toilet‑outlet pipe), and the bathroom curtains were sticky from dirt. The windowsill and taps were also very dirty, and the floor had dirt stains. The living area floor was cracked. To be rated as a 4‑star, it is totally far from the mark. Even if we maybe misread that only certain units were fully self‑catered, reception could have been more accommodating, or even more remorseful. And does that mean if it is not fully self‑catered, does that mean it must be less clean? We will definitely not book again at River Hill Lodge.

Elize·A month ago

“No actual restaurant”

The views were beautiful and our unit was private. The advertisement claimed a restaurant, but after paying before check‑in we were told there was no restaurant at all. You must order dinner before 3 pm if you want to eat. After a very long drive, I arrived at 2 pm with kids hoping to grab lunch, but the restaurant was not fully operating.

Anel·A month ago