“Súper cómodo”
The room was very comfortable and the location was superb. The only downside was that the sink didn’t work; water leaked and soaked the room.
Marin4 months ago
Just a moment…
★★★·Guanajuato·6.2
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or just type it — “around the 20th, three nights”
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La Casa Positos, a boutique hotel in Guanajuato, offers private rooms with baths, showers, free toiletries, a TV, and balconies overlooking quiet streets. Guests enjoy free parking, hairdryers, and a relaxing balcony. Located 29 km from Bajio International Airport, the property is within walking distance of Alhondiga de Granaditas, Union Garden, and La Paz Square.
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How guests rate the property, aspect by aspect.
The room was very comfortable and the location was superb. The only downside was that the sink didn’t work; water leaked and soaked the room.
Marin·4 months ago
The location was fine. The parking was noisy and located far away.
Julio·5 months ago
Nothing positive to report. We had bed bugs and had to leave at 1 am because they started biting us; the staff gave us no support at that hour, no relocation, no refund or any response. My little child, my older daughter, and I were all bitten, and I sent photos of the bug crawling on the bed, but the only employee who spoke to me was a junior staff member; the manager was unresponsive. I talked to the booking platform, they were helpful, but the hotel never replied. We’re still waiting for a refund after we had to pay for another place and for a room inspection. I called again the next day to check on the refund, but still no answer.
Rocio·5 months ago
It was a scam. You book it, but when you arrive there’s just a sign for the hotel. No receptionist, no bell, no knock, no one answered when I called the managers. Check this out. It’s a fraud.
Francisco·5 months ago
The staff’s service was excellent, attentive, and friendly.
Miriam·6 months ago