“Poor customer service”
Customer service was terrible: a 3 pm check‑in was delayed until 4 pm, and I was only allowed to check in after that, and the room’s air‑conditioning was not good.
KhewA month ago
Just a moment…
★★★·Kuantan·7.5
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or just type it — “around the 20th, three nights”
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Eighteen Guesthouse in Kuantan offers family rooms with air‑conditioning, private bathrooms, bidets, hairdryers, TVs, and soundproofing. Guests enjoy free Wi‑Fi, daily housekeeping, express check‑in/out, bicycle parking, and off‑site private parking. The courtyard view and free toiletries add charm. Located 20 km from Sultan Haji Ahmad Shah Airport, it sits near the Convention Centre, Heroes Museum, and Taman Gelora.
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How guests rate the property, aspect by aspect.
Customer service was terrible: a 3 pm check‑in was delayed until 4 pm, and I was only allowed to check in after that, and the room’s air‑conditioning was not good.
Khew·A month ago
Someone cleaned it up and I could change rooms.
Chuah·A month ago
Free and safe parking. Nearby eateries and facilities. No water dispenser on the second floor.
Sumini·2 months ago
Selesa. Good
Mazs·2 months ago
Bagus. Cuma kipas dan langsir berabuk, yg lain2 ok aje
Mazs·3 months ago