The location was great, but the foam bath I requested was missing; they promptly brought it over.
Giacomo3 weeks ago
★★★·Florence·8.1
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or just type it — “around the 20th, three nights”
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Soggiorno Madrid in Florence blends contemporary design with practical luxury. Each room offers free Wi‑Fi, air‑conditioning, a private bathroom with bath and bidet, a work desk, TV, and soundproofing. Guests enjoy private check‑in/out, concierge, daily housekeeping, a minibar, kitchenette, and streaming services. Located 7 km from the airport, it sits within walking distance of Santa Maria Novella, Palazzo Vecchio, Uffizi, and Piazza del Duomo, ensuring easy access to Florence’s cultural highlights.
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How guests rate the property, aspect by aspect.
The location was great, but the foam bath I requested was missing; they promptly brought it over.
Giacomo·3 weeks ago
The spot is close to Stazione S.M. Novella, and the city center is a 20‑minute walk away. They offered luggage storage when I arrived. However, the property needs basic upkeep: the room had several holes in the walls from previous fixtures, the two bedside lamps didn’t work, and the bathroom—especially the shower—was clearly outdated. Communication with the host was disappointing; I never got a reply to messages sent through booking.
Frank·3 weeks ago
The people were pleasant. The TV seemed not to work, or I couldn’t figure out how to turn it on.
Puig·4 weeks ago
It was very good. The staff service was excellent; they gave me a smaller room than I paid for but spotted the mistake themselves and swapped it. When I needed anything I handled it via WhatsApp. The location is superb, with a tram stop right in front, a great café across the street, a pizza place, and a restaurant/pizzeria on the side street—all excellent. The tram makes it easy to reach the train station, bus station, and Florence’s sights.
Victor·4 weeks ago
It was near the train station and felt secure. Nothing else to note.
Luis·4 weeks ago