“10 de 10”
The facilities are excellent, they help you unwind and explore the whole city, and there’s plenty of nature that makes for a great experience. It was perfect, everything excellent.
Luz6 months ago
★★★·Xico·6.4
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or just type it — “around the 20th, three nights”
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Hotel Hacienda Xico Inn offers family rooms with private bathrooms, balconies, and garden or mountain views, equipped with TV, wardrobe, and complimentary Wi‑Fi. Guests enjoy a rooftop pool, sun terrace, lush garden, on‑site restaurant serving Mexican cuisine, bar, fitness room, children’s playground, games room, and outdoor seating. Located 3.8 km from Texolo Waterfall, with free private parking.
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How guests rate the property, aspect by aspect.
The facilities are excellent, they help you unwind and explore the whole city, and there’s plenty of nature that makes for a great experience. It was perfect, everything excellent.
Luz·6 months ago
It’s a place surrounded by nature, feels like a forest, very calm. There was a lack of staff for service; I’d never seen people at the reception, no restaurant, the pool didn’t work, and the service was neglected—TV controls had no batteries. When I checked out, no one was at reception; I left the keys on the counter.
Luna·7 months ago
Everything was excellent, the employees were very friendly and attentive, the place was very quiet, there was a good amount of green space, and everything was great!
Guerrero·A year ago
The hotel looks very beautiful and in all its splendor it was wonderful. However, there were cockroaches in the room so I couldn’t sleep; the pool was in bad condition, and no sane person would use it. It was very expensive—I was charged more than I expected, and I don’t know why they cancelled my reservation; they had charged me a certain amount and then billed me per person.
Maria·A year ago
I called the hotel because the price listed on booking wasn’t honored; they wouldn’t give me my room and didn’t even open the doors, claiming the rate they use is different. The price on booking was not respected.
Dayana·A year ago