When I arrived I was given the wrong room, but after talking to reception the issue was fixed quickly and I ended up with a larger room than I expected; the staff were helpful with problems, the included breakfast was decent, and the daily water bottle refills were appreciated. On one night someone tried to unlock my door—apparently by mistake—and about 20 minutes later another person knocked on my door before realizing they were in the wrong room, which was a bit unsettling for a solo traveler.
Caitlin3 weeks ago