With the large countertop, a sink and a small cooktop would have been useful. There were no drinking glasses available.
Faiman4 months ago
★★★·Florence·7.6
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or just type it: “around the 20th, three nights”
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Santa Croce Dream Suites sits in Florence’s historic heart, just 5 minutes from Piazza della Signoria and 600 m from the Cathedral of Santa Maria del Fiore. Rooms feature free Wi‑Fi, air‑conditioning, private bathrooms with bidets, tea/coffee makers, refrigerators and work desks, plus family layouts and private entrances. Guests enjoy express check‑in, daily housekeeping, an inner‑courtyard view and nearby ice‑skating, with the Uffizi, Accademia and Piazzale Michelangelo within walking distance.
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How guests rate the property, aspect by aspect.
With the large countertop, a sink and a small cooktop would have been useful. There were no drinking glasses available.
Faiman·4 months ago
Strategic location: right in the heart of Florence, perfect for walking around the city. Cleanliness: the room was very clean and tidy. Functionality: despite its small size, the room is well laid out and functional. Friendly staff: the receptionist at the contact number was very kind and helpful. Steep and dangerous stairs: the entrance staircase is narrow and very steep, difficult with luggage, and definitely not recommended for families with small children (requires using both hands on the railing). Lack of welcome (empty minibar): the fridge was off and there was no complimentary water bottle, even though it was sweltering hot in Florence. Noisy air‑conditioner: even at the lowest speed, the AC disturbed sleep. Poor value for money: at 170€ per night, the minimal comfort services and accessibility did not live up to the price.
Giuseppe·4 months ago
The location was fantastic, literally in front of the Santa Croce Church! It felt like a flat and everything was newly renovated. The bathroom was spotless with an extractor, there was a living area and a small dining space, a coffee maker, a microwave, a fridge :) The king‑size bed was super comfortable—thanks for everything! Everything was excellent.
Maria·4 months ago
The location is central, but the rooms are extremely worn out: one has no windows and the other only a single tiny window in a very small lightwell. The bathroom windows won’t open and are moldy. The paint needs an urgent refresh. The description should mention that the staircase is steep, making it hard for people with mobility issues. The fridge froze all drinks.
Helmut·4 months ago
The spot is good, yet there’s no bedside reading light. Getting in from the stairs is tricky for those with walking difficulties or seniors.
Alfredo·4 months ago