The staff were super friendly and helpful
The room itself was small but spotless
The location is great, just a short walk from the city centre
The room itself was a bit cramped, but it was clean and well-maintained
Distilled by Parley from the 25 most recent of 210 verified guest reviews
The room itself was a bit cramped, but it was clean and well-maintained
— how guests describe the rooms
32 m² · 1 extra-large double bed and 1 single bed · Sleeps 3 · Suite
This Family Junior Suite has landmark, city, and inner courtyard views. The private bathroom features a bath or shower, free toiletries, bathrobe, hairdryer, and slippers. The room is equipped with a flat-screen TV, minibar, laptop safe, desk, and iron, and offers wake-up service and free WiFi. It sleeps 3 guests.
Beds 8.9/10 · 52 guests mention them
32 m² · 1 double bed · Sleeps 2
City, landmark and inner‑courtyard views are visible from the Double Room, which is air‑conditioned. The room sleeps two on a double bed and includes a sofa bed, wardrobe, dressing room and a safe deposit box. The private bathroom offers a bath, spa bath, walk‑in shower, separate toilet, hairdryer, bathrobe, slippers and free toiletries, while the room provides free Wi‑Fi, a flat‑screen TV with cable channels, minibar, electric kettle, laptop safe, heating, fan and child‑safety socket covers. Additional conveniences include ironing facilities, a clothes rack, hand sanitiser and cleaning products.
Beds 8.9/10 · 52 guests mention them
40 m² · 2 large double beds · Sleeps 4
This Deluxe Family Room has a balcony with landmark, city, and inner courtyard views. The bathroom features a bath, shower, spa bath, free toiletries, bathrobe, slippers, and a hairdryer. The room is equipped with a flat-screen TV, cable channels, heating, and fan, as well as a desk, safety deposit box, and ironing facilities. It sleeps 4 guests and includes a sofa bed and hypoallergenic linen.
Beds 8.9/10 · 52 guests mention them
21 m² · 1 large double bed · Sleeps 2
This Deluxe Double or Twin Room has landmark and city views. The private bathroom includes a bath or shower, free toiletries, hairdryer, slippers, and toilet. The room features air conditioning, a flat-screen TV, refrigerator, laptop safe, desk, and iron, as well as a wake-up service and free WiFi. It sleeps 2 guests.
Beds 8.9/10 · 52 guests mention them
20 m² · Sleeps 2
45 m² · 1 large double bed and 1 double bed · Sleeps 4
The Two‑Bedroom Apartment provides landmark and city views throughout the private unit. It contains two bedrooms that sleep four guests, air‑conditioning, a fan, hardwood floors, a laptop safe, a safety‑deposit box, a desk with a bedside socket, child‑safety socket covers, an iron with ironing facilities, a refrigerator, a minibar and a flat‑screen TV with free Wi‑Fi. Two private bathrooms each include a bath, a spa‑bath, a shower, a bathrobe, slippers, free toiletries, a hair‑dryer, a toilet (with an additional toilet), toilet paper and towels.
Beds 8.9/10 · 52 guests mention them
The room was great, the location was nice, the staff were friendly, breakfast was decent, and they gladly helped me book transport.
I liked the location and the quick check‑in and check‑out. The staff were super friendly and helpful, but a late‑night party made it impossible to sleep. Our room, 405, sits next to the lift and isn’t soundproof, so we heard everything outside. Maybe other rooms are better, but I’m not sure.
“Lần sau đi vẫn đặt tại đây”
Very good.
I took a group to Lavender for the first time and every guest was satisfied; there was nothing we disliked. The staff were enthusiastic, the receptionists welcoming, and the kitchen team attentive, the hotel was spotless, the food delicious, and the breakfast buffet suited most tastes. I was especially pleased that the owners gave our party a special rate for dining on‑site and even arranged a free karaoke session for some fun performances. I can’t give a perfect ten, but next time I’ll bring another group here and I’m sure they’ll love it as much as we did. One thing that bothered me was learning about the hotel so late; travelers heading to Bãi Cháy, Hạ Long should book early because rooms fill up quickly, especially on weekends.
The staff were very helpful, even arranging an upgrade for my room and adding breakfast to my reservation despite it not being included in my original booking.
The room was great, the location was nice, the staff were friendly, breakfast was decent, and they gladly helped me book transport.
I took a group to Lavender for the first time and every guest was satisfied; there was nothing we disliked. The staff were enthusiastic, the receptionists welcoming, and the kitchen team attentive, the hotel was spotless, the food delicious, and the breakfast buffet suited most tastes. I was especially pleased that the owners gave our party a special rate for dining on‑site and even arranged a free karaoke session for some fun performances. I can’t give a perfect ten, but next time I’ll bring another group here and I’m sure they’ll love it as much as we did. One thing that bothered me was learning about the hotel so late; travelers heading to Bãi Cháy, Hạ Long should book early because rooms fill up quickly, especially on weekends.
I liked the location and the quick check‑in and check‑out. The staff were super friendly and helpful, but a late‑night party made it impossible to sleep. Our room, 405, sits next to the lift and isn’t soundproof, so we heard everything outside. Maybe other rooms are better, but I’m not sure.
The staff were very helpful, even arranging an upgrade for my room and adding breakfast to my reservation despite it not being included in my original booking.
“Lần sau đi vẫn đặt tại đây”
Very good.
