The room had a moldy smell, and the bathroom’s dehumidifier didn’t work well.
Travis2 weeks ago
Just a moment…
★★★★★·Suao·8.8
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or just type it — “around the 20th, three nights”
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RSL Cold & Hot Springs Resort Suao offers a 5‑star retreat amid lush mountains, just a free shuttle from Su‑ao Train Station. Guests enjoy indoor hot‑spring baths, a large outdoor pool, sauna, fitness centre, and Wii‑enabled games room. Rooms feature floor‑to‑ceiling windows, 42‑inch TVs, and premium Moschino toiletries. Dining includes Chinese, Japanese, pizza, and a piano lounge.
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How guests rate the property, aspect by aspect.
The room had a moldy smell, and the bathroom’s dehumidifier didn’t work well.
Travis·2 weeks ago
The place looks nice and is well kept, and the staff are friendly and helpful. However, the food and drinks at the 1F restaurant and the breakfast were far from five‑star quality; the breakfast itself was disappointing and the coffee was terrible. The hot baths were not hot enough and the cold baths not cold enough, so the courtyard should have offered a wider range of bath temperatures.
Kristi·2 weeks ago
The bathtub was huge. The only place to play in the water was the changing room—no shower area.
Jhu·2 weeks ago
The staff were really kind and friendly, and the food was pretty good. The facilities were amazing, especially all the pools, and there were fun games and activities. The rooms were cozy and nice, and everything was clean. The food was good, but more options would have been nice.
Rachel·3 weeks ago
The staff were helpful. No complaints.
羽晨·3 weeks ago