The location was great, and the service was attentive.
Monica3 weeks ago
★★·Miami Springs·6.7
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or just type it — “around the 20th, three nights”
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The Atrium Hotel, Trademark Collection by Wyndham, is situated 3.2 km from Miami International Airport and minutes from top attractions. This hotel features a complimentary continental breakfast with coffee, juice, fresh fruit, cereal, and pastries. A 24-hour front desk and airport shuttle service, available upon request, facilitate guest convenience. Guestrooms offer free WiFi, cable TV, and private bathrooms with toiletries.
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How guests rate the property, aspect by aspect.
The location was great, and the service was attentive.
Monica·3 weeks ago
The airport shuttle service is a complete lie; they claim it’s available, then say it’s under maintenance and refuse to help.
Juan·3 weeks ago
The bed was comfy and the rooms were clean, but I booked expecting an airport shuttle that never existed, and the front desk staff seemed unconcerned, making the service feel poor.
Ancile·3 weeks ago
I arrived on Sunday, October 4th, and the front‑desk guy was very dry and unhelpful—no greeting, no clear directions to the room, so I had to search for it myself after about five minutes figuring out the numbering system.
Lissette·3 weeks ago
The hotel is close to the airport, but the photos are misleading; the rooms smell like bed sheets, the bathroom is tiny, the doors don’t close properly with visible cracks, the toilet paper roll was empty, and I wondered if the room was even cleaned. I brought my own blanket, and the next day it smelled like the hotel. The staff were unfriendly, and customer service was a 2; the gentlemen just handed me a key and seemed annoyed about my room number and the elevator.
Noraelin·3 weeks ago