The staff were helpful. The hotel is too far from the city center and there’s no regular transport to and from the property.
Daniel5 days ago
Just a moment…
★★★·Matsumoto·8.8
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or just type it — “around the 20th, three nights”
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Onsen hotel OMOTO in Matsumoto offers adults-only rooms with mountain views, private bathrooms, and tatami floors. The hotel features a hot spring bath, sauna, and open-air bath, with free WiFi throughout. Located 6 km from Matsumoto Station and 4.2 km from Matsumoto Castle, it provides scenic views, comfortable rooms, and shuttle service, with free off-site parking.
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How guests rate the property, aspect by aspect.
The staff were helpful. The hotel is too far from the city center and there’s no regular transport to and from the property.
Daniel·5 days ago
The design is beautiful and pleasant, and the view is lovely.
Leslie·A week ago
I stayed in a typical Japanese setting with spacious rooms and a beautiful, comfortable onsen, but everything felt very dated and the mattress was hard. Breakfast was delivered to the room and offered only one drink per person; we asked for both coffee and orange juice, but that wasn’t possible. For the price of this room, I expected a bit more service.
Victor·A week ago
The quiet atmosphere and private onsen were highlights, yet the breakfast was very simple, served in disposable dishware, and it felt as if we were the only guests.
Beatrice·A week ago
Lovely views from top floor Restaurant on site Breakfast delivery to room Private onsen if required Helpful and kind staff. Breakfast bang on 8am with no leeway other than 8 to 830 felt bit rigid
Tracey·2 weeks ago