Çınarcık·8.4
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or just type it — “around the 20th, three nights”
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Located in Çınarcık, the Grand Koru Hotel Beach offers a private beach area, sun terrace, and lush garden with sea views. Rooms feature air-conditioning, free WiFi, and modern amenities, including family rooms and interconnected rooms. The family-friendly restaurant serves Turkish cuisine with halal, vegetarian, and vegan options, and offers a bar and outdoor seating area.
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How guests rate the property, aspect by aspect.
There was no cooperation from the staff, the money was taken and never returned, and the manager made excuses. The mattresses are worn out, the place is dirty, and it does not look like the pictures. I tried to contact Booking to get a refund but have not received it, and I never stayed there. The policy is poor and the rooms are unsuitable for human habitation.
عبدالله·2 months ago
The hotel is very beautiful and aesthetic. The staff were incredibly warm and family‑like. The rooms were very clean and the food was delicious every day.
Çağla·2 months ago
Location. Cleanliness was very bad, most furniture was broken, the sound from the beach was extremely annoying, the buffet was limited and never clean.
عبد·3 months ago
Sea view from balcony. 1. Cleanliness & Hygiene Issues (Hygiene & Housekeeping) 1.1. Substandard Cleanliness: The rooms and towels provided were overall unclean and did not meet acceptable hospitality standards. 1.2. Unacceptable Food Safety Issue: Upon arrival, I found a previously used water bottle inside the mini-bar, which is a serious breach of hygiene regulations. 1.3. Neglected Maintenance:The mini-bar was never replenished or 1.4. renewed during my stay. 1.4. Severe Mosquito Infestation: There was a severe mosquito infestation throughout the property and inside the rooms, with no preventive measures or pest control provided by the hotel, making it extremely difficult to sleep or relax. 2. Room Comfort, Amenities & Maintenance 2.1. False Advertising / Misleading Photos: The actual condition and layout of the rooms do not match the photos displayed on the booking platform. 2.2. Malfunctioning Facilities (No AC):One of the booked rooms completely lacked functioning air conditioning, making the stay highly uncomfortable. 2.3. Poor Ventilation & Odor: The bathroom lacked proper external ventilation, leading to an extremely unpleasant and persistent odor inside the room. 2.4. Faulty Fixtures:Some room doors had locking defects and could not be closed or secured properly. 2.5. Inadequate Lighting: The room lighting was poorly designed, unrealistic, and caused eye strain. 3. Room Layout & Space Distribution 3.1. Restricted Space: One of the rooms was exceptionally small, leaving almost no space to move around comfortably. 3.2. Ill-designed Layout: The proportions were completely impractical, as the bathroom area was unnecessarily larger than the actual living/bedroom area. 4. Hotel Facilities & Amenities 4.1. Inadequate Elevator Capacity: The facility relies on a single, extremely small lift that cannot accommodate more than two adults at a time, causing major inconvenience. 4.2
Ghaith·3 months ago
Dinner and breakfast were amazing. They upgraded our room and we had a fantastic balcony overlooking the ocean. Staff were very accommodating with an early breakfast when we had to check out early. The shower was broken.
Katharin·3 months ago