“perfeito”
The location and the service were excellent, the staff were very attentive, and the cleanliness was also very good; nothing else.
Raquel2 days ago
Just a moment…
★★★·Juiz de Fora·8.3
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or just type it: “around the 20th, three nights”
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The Imperial Hotel in Juiz de Fora offers family rooms with air-conditioning, private bathrooms, and city views, featuring work desks, minibars, TVs, and wardrobes. Guests can relax on the sun terrace or in the garden, with free WiFi available throughout. A continental buffet breakfast is served daily, and the hotel is 2 minutes from Cine-Theatro Central and 600 metres from San Sebastian Church.
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How guests rate the property, aspect by aspect.
The location and the service were excellent, the staff were very attentive, and the cleanliness was also very good; nothing else.
Raquel·2 days ago
I liked how comfy the bed was and the breakfast, which is simple but tasty. The shower was awful and water didn’t flow properly. The room wasn’t clean; a previous guest’s floss box was left on the blanket. There was visible mold on the ceiling, and I could hear the neighbor’s conversations and other noises from the adjacent room.
Júlio·3 days ago
Only the location was acceptable, but the room smelled unbearably of mold, the toilet didn’t work properly and required multiple flushes, the lighting was poor with burned bulbs, the shower was too hot to control and I couldn’t bathe, I tried switching rooms for two days but the front‑desk attendant had no willingness to help, and in the end this hotel will never welcome me again—truly awful.
Waldir·3 days ago
Everyone on staff were great people—garage, reception, housekeeping, and the morning coffee ☕️—thank you all so much, God bless you.
Leonardo·4 days ago
BOM
Robson·6 days ago