“Mal”
Location. There was no room left, so they gave me a room at another hotel of the same company and I couldn’t sleep; I left in the early morning and requested a refund but they didn’t give it to me.
Hugo2 weeks ago
Just a moment…
★★★★·Naucalpan de Juárez·8.5
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or just type it: “around the 20th, three nights”
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Hotel Scala Magna in Naucalpan offers spacious, air‑conditioned rooms with private bathrooms, free Wi‑Fi, streaming services, and comfortable seating. The family‑friendly restaurant serves Spanish cuisine across brunch, lunch, dinner, high tea, and cocktails, complemented by a terrace bar. Guests enjoy a hot‑tub, spa bath, 24‑hour front desk, private check‑in/out, free parking, room service, tour desk, and coffee shop, just 19 km from Benito Juárez International Airport.
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How guests rate the property, aspect by aspect.
Location. There was no room left, so they gave me a room at another hotel of the same company and I couldn’t sleep; I left in the early morning and requested a refund but they didn’t give it to me.
Hugo·2 weeks ago
Breakfast à la carte was delicious. The room, although an exterior one with a view of the outskirts, was quiet because they have double‑glazed windows.
Victor·2 weeks ago
Food was great. The bed was not.
Leslie·3 weeks ago
The room was very large, the bed comfortable, the bathtub huge, and the table was good for work; the A/C was cold, and the water was hot in both the tub and the shower. The lighting was very poor, the electrical outlet by the bathroom sink was broken, the outlets next to the window side of the bed were both broken, and adding some lamps would greatly improve the lighting; the pillows were awful.
Kristy·4 weeks ago
Excellent service, very clean.
Alejandra·A month ago