Akan Tsuruga Besso Hinanoza

“A memorable stay that offers excellent Japanese hospitality and a tranquil onsen experience.”

The place feels cozy, plush, and the staff were outstanding.

Teck·A week ago

Everything was perfect – the food, the bath, and the staff’s service. We were on a family trip to celebrate my daughter’s birthday, and it turned into a wonderful memory. Thank you. I can’t think of any negatives.

Keiko·2 weeks ago

“Relax and joyful stay”

The hotel sits beside Akan Lake, and you can see the lake from the lobby or, if you booked a lake‑view room, from your room itself. Every room has an outdoor bath, so you can drop in whenever you like. Nothing else to add.

Yujin·3 weeks ago

“景色は一流、ホテルは二流”

The location is great; when the seasons and weather align, you can enjoy spectacular autumn leaves from your room. Because of a staff shortage, meals often took too long and felt forced on the hotel’s schedule rather than ours, which left a strong impression that improvement is essential for a top‑tier experience. I hope they work hard on this, especially since they have such a fantastic location.

Yoshihisa·4 weeks ago

“Incredibly relaxing ryokan with exceptional service and meals. Highlight of our Hokkaido trip”

Everything about the ryokan was impeccable, from the moment we arrived until we left. Service was exceptional. Our room, the dining area, and the common areas including the hallways were all beautifully but subtly decorated. The meals were amazing, exactly what we hoped for and more, and the free wines were quite nice. I stopped by the bar one night for a free drink. The room was very comfortable and quite large, and our private onsen was lovely. The massage was good—not deep tissue but very nice. The facial creams and other amenities were lovely. It was a once‑in‑a‑lifetime experience that made us think we might do it twice. Nothing was wrong. It was expensive, but we knew that going in.

Marjorie·A month ago