“pick another hotel”
The property was average, but the night staff was the worst I’ve ever met, with disgusting behavior that was totally uncalled for; paying guests asking questions shouldn’t be an issue—just do your job.
Pooja4 weeks ago
★★★★·National Harbor·8.5
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or just type it — “around the 20th, three nights”
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The Westin Washington National Harbor is a waterfront hotel in National Harbor, 3 minutes' walk from the Gaylord National Convention Center and 7 miles from Ronald Reagan Washington National Airport. It features a fitness center, on-site dining, and concierge services, along with free Wi-Fi in public areas. The hotel offers extended breakfast and brunch on weekends, a restaurant with harborside dining, and rooms with flat-screen cable TVs, bathrobes, and en suite bathrooms.
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How guests rate the property, aspect by aspect.
The property was average, but the night staff was the worst I’ve ever met, with disgusting behavior that was totally uncalled for; paying guests asking questions shouldn’t be an issue—just do your job.
Pooja·4 weeks ago
The place was spotless and the customer service was great.
Doris·A month ago
The on‑site restaurant was decent and the location is great, but the rooms are overpriced, clearly reflecting an older building with a rushed and poorly done renovation.
Jason·A month ago
The area is within walking distance, but the fees were a problem.
Charles·A month ago
The hotel was very clean.
Lorreece·A month ago