The staff, Abena and Dulche, were very helpful and the bar staff were friendly. The room, however, was not really clean; behind the TV unit and desk I found a toothbrush, tablets from previous guests, and a layer of dust. The shower only had hot water, no cold option. The room key fobs sometimes failed and had to be reactivated several times a day. Breakfast was almost the same every day and was not presented attractively, lacking variety in fruit and lemonade, which felt disappointing for the price paid. Dinner was a good a‑la‑carte selection. The restaurant, both inside and outside, could use a livelier décor; currently it feels cold. The air‑conditioning in the dining area was set too high, giving the impression of an airplane taking off—extremely cold and noisy, making the space far from cozy. A substantial modern update would really benefit the hotel.
Love2 weeks ago