“Decepxionante”
The Japanese restaurant UDON was very good. The room wasn’t perfectly clean, the parking cost 55.00 a day instead of the 45.00 shown in the reservation, and the staff were not friendly.
Gabriela3 weeks ago
Just a moment…
★★★★·Belo Horizonte·8.1
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or just type it — “around the 20th, three nights”
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The 5-star Mercure Belo Horizonte Lourdes is situated 1.5 km from downtown Belo Horizonte, offering bright accommodations and an indoor pool for relaxation. Guests can unwind in the sauna or stay active in the on-site gym. The hotel features a piano bar and restaurant for socializing, providing a welcoming atmosphere for a drink or casual conversation.
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How guests rate the property, aspect by aspect.
The Japanese restaurant UDON was very good. The room wasn’t perfectly clean, the parking cost 55.00 a day instead of the 45.00 shown in the reservation, and the staff were not friendly.
Gabriela·3 weeks ago
The facilities, comfort, and security were great. The breakfast fell below the usual top standard, I was charged a higher price for room service, there were fewer options than normal, and the front‑desk attendant who handled payment and breakfast service was poorly attended.
Thiago·3 weeks ago
The bed was comfortable, the duvet was good, and the reception staff were helpful. I found the bathroom bad, with no window or ventilation, which made it smell unpleasant.
Claudia·3 weeks ago
The location, the room, and the breakfast were all excellent.
Susanna·3 weeks ago
Quarto, atendimento e café da manhã. Bem, eu havia reservado o hotel principalmente por possuírem piscina coberta e aquecida. Porém ao chegar no hotel, disseram que a piscina estava em manutenção devido ao derramamento de óleo na água. Entretanto isso não foi comunicado na reserva, o que caracteriza-se como propaganda enganosa. Gostaria de solicitar um reembolso ou desconto referente ao que me foi cobrado. Aguardo um posicionamento a respeito
Samuel·4 weeks ago