Spontaneous cancellation of the booking at 2 pm on the day of arrival – for a pre‑paid 400 EUR room on a market day. Not reachable by phone, let alone a callback the next day. Absolutely unacceptable.
AndreasA month ago
★★★★·Cologne·8.4
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or just type it — “around the 20th, three nights”
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RIVER HOTELS Messe Köln offers air‑conditioned rooms with private bathrooms, work desks, TVs, wardrobes and a separate seating area. Guests enjoy a sauna, on‑site bar, 24‑hour front desk and room service. A buffet breakfast starts each morning. Situated eight minutes’ walk from KölnTriangle, near the Wallraf‑Richartz Museum and Cologne Central Station, with easy airport access.
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How guests rate the property, aspect by aspect.
Spontaneous cancellation of the booking at 2 pm on the day of arrival – for a pre‑paid 400 EUR room on a market day. Not reachable by phone, let alone a callback the next day. Absolutely unacceptable.
Andreas·A month ago
The room is very small. The location is okay. Breakfast is normal. As mentioned, the room size was too small for us.
Ute·A year ago
It was very nice there, better than we expected. Would check in there again anytime. ❤️
Kaiser·A year ago
The location.
Dieter·A year ago
The deck offered a wonderful atmosphere and a view of the cathedral on a sunny day – absolutely dreamy.
Uschi·A year ago