“Terrible”
Nothing. Staff is rude room was a mess beer everywhere we had to switch rooms 4 times then we finnaly just found a better hotel
RobertA month ago
Just a moment…
★★·Gatlinburg·7.1
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or just type it — “around the 20th, three nights”
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Located in downtown Gatlinburg, Tennessee, Clarion Pointe Downtown Gatlinburg offers easy access to Great Smoky Mountains National Park, just a 5-minute drive away. This hotel features a seasonal outdoor pool, free WiFi, and guest rooms with TVs, cable channels, and coffee makers. Select rooms include seating areas. The hotel offers a sun terrace, vending machines, and free on-site parking, within walking distance to Ripley's Aquarium of the Smokies and Hillbilly Golf.
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How guests rate the property, aspect by aspect.
Nothing. Staff is rude room was a mess beer everywhere we had to switch rooms 4 times then we finnaly just found a better hotel
Robert·A month ago
The only good thing was the location. My first room flooded when we entered, caused by the air conditioner. We were moved to a lower‑quality room, found dead bugs on the floor, and the shower curtain didn’t reach the bottom, so the bathroom flooded. Wi‑Fi didn’t work and I was told to drive to the lobby for staff to activate it on my devices. The walls were thin and I could hear everyone around us. Front‑desk staff weren’t friendly, the TV was cracked, and the website photos were very misleading.
Bridgette·A month ago
The bears were a highlight. The rooms could have been better.
Cepelones·A month ago
The view was amazing. The shower needed a lower liner to keep water from spilling onto the floor and becoming slippery, and there were mold spots on it.
Edward·A month ago
The location is nice. The shower leaked water all over the floor, the refrigerator barely worked, and the ceiling was peeling and looked like it had mold.
Hicke·A month ago