The staff were friendly and attentive
The room itself was clean and comfortable
Distilled by Parley from the 14 most recent of 19 verified guest reviews
The room itself was clean and comfortable
— how guests describe the rooms
45 m² · 1 queen bed · Suite
The Executive Suite boasts modern Vietnamese decor, excellent bed comfort, and a spacious layout. A divider separates the lounge area from the bedroom. Amenities include air conditioning, a bathtub, flat-screen TV, minibar, and free WiFi, with an inner courtyard view.
Beds 9/10 · 7 guests mention them
80 m² · 1 queen bed and 2 twin beds · Sleeps 4
She stays in a spacious, air-conditioned quadruple room with excellent bed comfort, featuring two twin beds, a private bathroom with bathtub, and a hot tub. The room offers a flat-screen TV, minibar, and free Wi-Fi, along with a seating area and inner courtyard view.
Beds 9/10 · 7 guests mention them
26 m² · 1 double bed · Sleeps 2
80 m² · Sleeps 3
26 m² · Sleeps 2
“Not worth the money, even though it is rated as a 4-star hotel.”
The hotel is large and the breakfast was acceptable, yet the facilities are very old and clearly need major upgrades; overall the property has potential but the amenities must be renovated and better maintained. We booked two family suites, but the AC in one room failed, which was unacceptable for a family stay; the staff initially suggested a fan, but the room remained uncomfortable and the AC problem persisted. Thankfully, they eventually moved us to another room. We appreciated the effort to fix the issue, but the AC failure itself was disappointing.
“Dont stay here”
Nothing to like. Check in was rude Breakfast 3 chefs did not know how to poach an egg The toaster was broken and could only produce warm bread. Shower was broken with 2 styles of taps Air con and lights did not work when we entered the floor/ room. Im glad we only stayed for 5 hours until our other hotel room was available
“A Breathtaking View, but Overcrowded”
The hotel's stunning view of vịnh Hạ Long was truly breathtaking, making our stay even more enjoyable. However, we were disappointed by the crowds and long wait for check-in, which made us feel like we were just another face in the sea of tourists.
A four‑star hotel delivered only two‑star service; the staff were unfriendly and the rooms looked worn. The large room had a single air‑conditioner in the centre that couldn’t cool the whole space, so I had to bring a paper fan. Breakfast options were limited, and I doubt I’ll return.
“A Disappointing Experience with Potential”
Unfortunately, our stay was marred by several issues, starting with the hotel's isolated location in a deserted area that felt like a ghost town. While the staff were friendly and attentive, the breakfast experience was inconsistent, with plates often running out when we arrived late. Furthermore, our room's cleanliness was compromised by a leaky bathtub, which was a major concern.
“Not worth the money, even though it is rated as a 4-star hotel.”
The hotel is large and the breakfast was acceptable, yet the facilities are very old and clearly need major upgrades; overall the property has potential but the amenities must be renovated and better maintained. We booked two family suites, but the AC in one room failed, which was unacceptable for a family stay; the staff initially suggested a fan, but the room remained uncomfortable and the AC problem persisted. Thankfully, they eventually moved us to another room. We appreciated the effort to fix the issue, but the AC failure itself was disappointing.
A four‑star hotel delivered only two‑star service; the staff were unfriendly and the rooms looked worn. The large room had a single air‑conditioner in the centre that couldn’t cool the whole space, so I had to bring a paper fan. Breakfast options were limited, and I doubt I’ll return.
“Dont stay here”
Nothing to like. Check in was rude Breakfast 3 chefs did not know how to poach an egg The toaster was broken and could only produce warm bread. Shower was broken with 2 styles of taps Air con and lights did not work when we entered the floor/ room. Im glad we only stayed for 5 hours until our other hotel room was available
“A Disappointing Experience with Potential”
Unfortunately, our stay was marred by several issues, starting with the hotel's isolated location in a deserted area that felt like a ghost town. While the staff were friendly and attentive, the breakfast experience was inconsistent, with plates often running out when we arrived late. Furthermore, our room's cleanliness was compromised by a leaky bathtub, which was a major concern.
“A Breathtaking View, but Overcrowded”
The hotel's stunning view of vịnh Hạ Long was truly breathtaking, making our stay even more enjoyable. However, we were disappointed by the crowds and long wait for check-in, which made us feel like we were just another face in the sea of tourists.
