“Transferred rooms 3 times due to cleanliness, security & comfort issues, so I had to cancel my stay.”
The place in Poblacion, Makati was convenient for my appointments and the manager and front‑desk staff were accommodating. However, the cleanliness, security, comfort and overall value were disappointing. I was moved through three rooms, each with serious problems: mosquitoes, bad smell, a broken door lock, poor cooling, and mold in the fridge. The second room’s lock was visibly faulty, raising security concerns. Maintenance was let down, telling me no one would open my room and that it was “safe” instead of fixing the lock. These issues forced me to cancel.
Jessieca2 weeks ago