“Unprofessionell”
No way to reach them by email or phone. I couldn't get the pin for entry, not in my profile or confirmation email. Very unprofessional. Had to cancel and find another place, but that went smoothly.
Anke2 months ago
Just a moment…
Basel
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or just type it — “around the 20th, three nights”
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Hostel City Basel 389 offers city‑view rooms equipped with work desks, wardrobes, tea and coffee makers, hairdryers, microwaves, and electric kettles. Guests benefit from free Wi‑Fi, private and express check‑in/out, a paid airport shuttle, lift, shared kitchen, picnic area, and 24‑hour security. Located 3.6 km from Laguna Badeland and 9 km from Dreiländermuseum, it is near ice‑rinks, water sports, kayaking, and canoeing.
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How guests rate the property, aspect by aspect.
No way to reach them by email or phone. I couldn't get the pin for entry, not in my profile or confirmation email. Very unprofessional. Had to cancel and find another place, but that went smoothly.
Anke·2 months ago
The place was great. Super accommodation. Everything was fine.
Peter·3 months ago
The manager never answered any messages—no key questions, no invoice request. Lucky I ran into a neighbor who helped me when I arrived.
Manuel·3 months ago
Room was super basic. Nothing fancy.
Hansgeorg·3 months ago
Room was fine and clean, but staff were unreachable and I couldn't change my booking before arrival. Bathroom wasn't really clean.
Anna·3 months ago