“Bom custo-benefício”
It’s close to the expressways, the team was very helpful, breakfast was good, and the valet service worked well. The mattress seemed to have a “bias” on one side, a dip… it was uncomfortable.
Vitorelli3 weeks ago
Just a moment…
★★★★·São José dos Campos·8.0
01
or just type it: “around the 20th, three nights”
02
03
Nestled in Jardim Paulista, Carlton Plaza São José dos Campos is eight minutes from the airport and 15 minutes by car to the Instituto Tecnológico de Aeronáutica. Guests enjoy an outdoor pool, gym, free Wi‑Fi, and private parking. Rooms feature cable TV, work desks, and LCD screens. The Ouro Preto restaurant serves Mineira cuisine, complemented by a lobby bar.
04
05
06
How guests rate the property, aspect by aspect.
It’s close to the expressways, the team was very helpful, breakfast was good, and the valet service worked well. The mattress seemed to have a “bias” on one side, a dip… it was uncomfortable.
Vitorelli·3 weeks ago
The location was good. In the room, the extra child’s bed was pressed against a mirror, the bathroom had no window, and the exhaust fan wasn’t working.
Regina·3 weeks ago
The spot is very convenient, and the price is reasonable. I understand this is an older hotel, but that shouldn’t stop it from delivering more comfort, functionality, and attention to detail. There are plenty of upgrades that could be made without huge investments. **Parking:** The spots are very tight, especially for larger vehicles, making maneuvering difficult and uncomfortable. **Breakfast:** A wider variety of foods would give guests a more complete and enjoyable experience. **Rooms:** The furniture layout could be better planned; for example, the mirror is almost hidden behind the bed, making it hard to use. For women, a well‑placed, easily accessible mirror makes a big difference in daily routine. **Bathroom lighting:** It’s severely insufficient, especially for tasks that need good visibility like makeup. Adequate lighting is a basic detail that directly affects guest comfort. **Bathroom cleanliness:** The shower tiles had dark grout, giving a neglected look. There are many efficient, affordable products that could fix this easily and improve the room’s appearance. **Air‑conditioner finish and installation:** The finish around the unit was poorly done, and its placement right next to the curtain compromised light sealing, letting brightness spill into the room early in the morning and disrupting rest. Overall, I think the hotel has significant opportunities for improvement. It’s not about major renovations, but about investing in maintenance, functionality, and detail orientation.
Gisele·3 weeks ago
The staff were very attentive and helpful, the facilities were good, and the room was comfortable. The only thing I didn’t like was that the bathroom needs improvement. Breakfast should include gluten‑free bread for those with celiac disease and dairy intolerance. The number of guests is increasing.
Elizabeth·4 weeks ago
Very good, great location, fully equipped.
Luana·A month ago