It’s very well located and the staff were super friendly, but the room lacked a closet or any space to store things—there was literally nothing besides the beds.
DiegoA month ago
Just a moment…
★★★·Puerto Natales·8.4
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or just type it — “around the 20th, three nights”
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Hotel Big Sur in Puerto Natales features 54 rooms with private bathrooms, free WiFi, and inner courtyard views, including work desks, showers, and free toiletries. The hotel offers a 24-hour front desk, concierge service, and outdoor seating area. Located 6 km from Teniente Julio Gallardo Airport, it's near the Municipal Museum of History, Puerto Natales Main Square, and Maria Auxiliadora Church, with Cueva del Milodon 29 km away.
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How guests rate the property, aspect by aspect.
It’s very well located and the staff were super friendly, but the room lacked a closet or any space to store things—there was literally nothing besides the beds.
Diego·A month ago
The hotel and room were clean, the sheets were excellent quality, and the room was comfortable. The staff—reception, housekeeping, and breakfast personnel—were unbeatable in their service.
Maria·A month ago
The location was good, but the breakfast staff didn’t clearly indicate whether items contained milk, which is especially important for people with intolerances. The room was very small, with little space to put a suitcase and clothes.
Pau·A month ago
The rooms were spotless, but the ambient noise was pretty loud.
Carlos·A month ago
Me encantó todo!
Ruben·A month ago