The staff at this hotel were incredibly kind and friendly, which made my stay really enjoyable.
The room's cleanliness and comfort made up for it.
The complimentary breakfast was a highlight, offering a delicious start to the day.
Distilled by Parley from the 100 most recent of 1,953 verified guest reviews
20 m² · Sleeps 2
This Superior Family Room has city views. The room has 2 beds and sleeps 2 guests, with 1 extra bed available. The private bathroom includes a walk-in shower, a bath, and a hairdryer, and also offers free toiletries and bathrobes. The room is air-conditioned and features a flat-screen TV with satellite channels and a minibar.
15 m² · 1 double bed · Sleeps 2
The Superior Double Room accommodates two guests and can include one extra bed on request. The private bathroom offers a walk‑in shower, a bathtub, a hairdryer and complimentary toiletries and bathrobes. Air‑conditioning, a flat‑screen satellite TV, a minibar and sound‑proof walls provide comfort, and a private entrance gives direct access to the room.
18 m² · Sleeps 2 · Suite
The Superior Suite offers city views, a private entrance, air‑conditioning and sound‑proof walls. It contains one bedroom with one bed and can accommodate an extra bed, sleeping up to two guests. A private bathroom includes a walk‑in shower and a bathtub. A flat‑screen satellite TV, minibar and tea‑and‑coffee maker are provided.
13 m² · 1 single bed · Sleeps 1
Beds 8.6/10 · 461 guests mention them
13 m² · Sleeps 1
13 m² · Sleeps 2
The Double Room without Window contains one double bed for two guests. A private bathroom offers a walk‑in shower, a bathtub, a hairdryer and free toiletries. The air‑conditioned room includes a flat‑screen satellite TV, a minibar and sound‑proof walls.
The customer service was perfect, and the location was very good. There was a huge variety of food at breakfast, the room was large with a comfortable bed and tidy. It was great value for money. The only downside was that check‑in was late, even though I had requested an early one, but that wasn’t a big deal.
“Mary is the best”
Mary is the best.
“Almaty”
Breakfast, although you must go to an other hotel, is good Location is also good. No elevator. Third floor with luggage 😪 Our room was small Staff didn't speak English and was quite rude
“不錯👍”
The breakfast was good 👍. There were too many cold dishes; adding more hot options would be better.
“Я бы вернулась”
Everything matched the photos, and the tea supplies were there. The bathroom (soap and shampoo) items were decent. A green park and a cute café on the first floor are close by, and the hotel sits in the heart of many attractions. The red ceiling surprised me a bit. The only downside was the lack of an elevator.
The customer service was perfect, and the location was very good. There was a huge variety of food at breakfast, the room was large with a comfortable bed and tidy. It was great value for money. The only downside was that check‑in was late, even though I had requested an early one, but that wasn’t a big deal.
“不錯👍”
The breakfast was good 👍. There were too many cold dishes; adding more hot options would be better.
“Mary is the best”
Mary is the best.
“Я бы вернулась”
Everything matched the photos, and the tea supplies were there. The bathroom (soap and shampoo) items were decent. A green park and a cute café on the first floor are close by, and the hotel sits in the heart of many attractions. The red ceiling surprised me a bit. The only downside was the lack of an elevator.
“Almaty”
Breakfast, although you must go to an other hotel, is good Location is also good. No elevator. Third floor with luggage 😪 Our room was small Staff didn't speak English and was quite rude
