incredibly friendly and welcoming
conveniently located in the heart of town
rooms were incredibly comfortable
beautiful location and stunning rooftop hot tub
Distilled by Parley from the 50 most recent of 132 verified guest reviews
rooms were incredibly comfortable
— how guests describe the rooms
42 m² · 2 queen beds · Sleeps 2
The Superior Double Queen Room features a spacious layout, exceptional comfort, and stunning city and mountain views. It boasts a seating area with fireplace, flat-screen TV, coffee machine, and a private bathroom with bathtub and spa tub.
Beds 8.5/10 · 11 guests mention them
1 queen bed · Sleeps 4 · Suite
The Two-Bedroom Suite at Hotel Jackson offers exceptional comfort, spacious living areas, and stunning mountain views. Standout features include a spa tub, fireplace, and soundproof design, along with a balcony and flat-screen TV, providing a highly relaxing and luxurious experience.
Beds 8.5/10 · 11 guests mention them
1 queen bed · Sleeps 3 · Suite
The Junior Suite with Balcony at Hotel Jackson features a spacious layout with a separate bedroom, living room, and bathroom. Standout features include a spa tub, fireplace, and soundproof design, offering exceptional comfort and relaxation with city and mountain views.
Beds 8.5/10 · 11 guests mention them
42 m² · 1 queen bed · Sleeps 2
The Deluxe King Room features a spacious layout with a separate living room and bedroom. It boasts exceptional comfort, a spa bath, fireplace, and balcony with mountain and city views, along with a coffee machine and soundproof walls.
Beds 8.5/10 · 11 guests mention them
42 m² · 1 queen bed · Sleeps 2
The Superior King Room features a spacious layout, exceptional comfort, and stunning mountain and city views. It boasts a spa bath, fireplace, soundproof walls, and a balcony, offering a relaxing retreat with a coffee machine and flat-screen TV.
Beds 8.5/10 · 11 guests mention them
42 m² · 2 queen beds · Sleeps 2
The Deluxe Queen Room offers exceptional comfort with 2 queen beds, a spacious layout, and stunning mountain and city views. It features a fireplace, air conditioning, a spa tub, coffee machine, and soundproof walls for a relaxing stay.
Beds 8.5/10 · 11 guests mention them
42 m² · 1 king bed · Sleeps 2
The Premium King Room at Hotel Jackson offers exceptional comfort, a spacious layout, and stunning mountain views. Standout features include a private spa tub, fireplace, and gourmet coffee-making facilities, providing a luxurious and relaxing experience.
Beds 8.5/10 · 11 guests mention them
1 queen bed and 2 full beds · Sleeps 6 · Suite
The Executive Suite boasts a spacious layout with 2 separate bedrooms, 2 bathrooms, and a living room. It features a spa bath, fireplace, and balcony with mountain and city views, offering exceptional comfort and amenities.
Beds 8.5/10 · 11 guests mention them
42 m² · 2 queen beds · Sleeps 2
The Premium Double Queen Room offers exceptional comfort with two queen beds and a spacious layout. It features a bathtub, flat-screen TV, coffee machine, and mountain views, with soundproofing and air conditioning for a relaxing stay.
Beds 8.5/10 · 11 guests mention them
1 queen bed · Sleeps 3 · Suite
The Standard Suite at Hotel Jackson offers exceptional comfort, a spacious layout, and numerous amenities, including a spa tub, flat-screen TV, and mountain views. Standout features include a fireplace, soundproof design, and a balcony with city views.
Beds 8.5/10 · 11 guests mention them
Sleeps 3
1 queen bed and 2 full beds · Sleeps 7 · Suite
The Three-Bedroom Suite at Hotel Jackson offers exceptional comfort, featuring a spacious layout with 3 bedrooms, 3 bathrooms, and a living room. Standout amenities include a spa tub, fireplace, and mountain views, along with a balcony and soundproof design.
Beds 8.5/10 · 11 guests mention them
“Beautiful hotel and great accommodations!”
I liked everything except the breakfast, which was disappointing: on the first day the eggs weren’t free‑range, the English muffin wasn’t toasted, the bacon wasn’t warm, and the yogurt was overly sweet; the fruit was fine but overall the food was the only downside. I did appreciate the small snacks that were available between meals, though I only discovered them by accident. Despite that, the location was fantastic, the staff were very nice and friendly, and the room was exceptionally clean and well appointed. I also appreciated that the person I spoke to when booking gave a candid answer about the view rather than overpromising.
“Simply not worth the price tag”
The location was perfect - literally the centre of town. The decor was very nice, well executed and the hotel did have a premium feel to it. Nice artworks on the walls and a quality feel. We also liked having a fire in our room, albeit gas, but still a nice touch. Bed was comfy and the staff were all lovely. We thought the gym, library and spa spaces were all of a high quality and really nicely done. Shout out to the valet parking boys - top job all of them, especially the night guy who got our car and sorted coffee for us on a 0400 start one morning - appreciated very much!!. We have to mention the price. Jackson is tricky -small town, highly desirable location, very limited development space because of the govt land ownership and the proximity to the Tetons and Yellowstone beyond it. I guess Jackson is a sellers market, whether its Real Estate or Hotel Rooms. But, $3500 for a 2 night stay (and that was in a pretty standard room, not one of the premium rooms) is just insane. The hotel was lovely but its a $500-$600 a night facility - no more. I guess we were paying for "location". Its possibly the most expensive hotel room I have stayed in (in any city in the world) and it is simply not worth it). Stupid little touches like a Dove soap bar in our bathroom (premium??) and one of the staff forgetting to get housekeeping to turn down our room on the second evening when we went out for dinner - small things, but the elite hotels get that stuff right without blinking. They were no big deal and not worth raising with a staff member, but you file those little things away and those impressions contribute to your opinion when reviewing a very expensive hotel stay. Also, some well paid thinktank decided that the in-house restaurant should be Lebanese - its all very well putting a marker down and being different in town, but i suspect a fundamentally different cuisine bias might drive more clients to use the hotel food offerings more (we didn't spend a penny in the hotel restaurant for any meals)
“Hotel Jackson was in a great location and the staff was great! The concierge staff was quick to respond to my request.”
The staff were exceptionally helpful and professional.
“Overpriced rubbish.”
Location. Form over function. Pretentious nonsense. With a Lebanese restaurant. Terrible food
“Perfect location and plenty of things to do in the area”
A flawless stay that made exploring Wyoming a breeze—no complaints whatsoever.
“Beautiful hotel and great accommodations!”
I liked everything except the breakfast, which was disappointing: on the first day the eggs weren’t free‑range, the English muffin wasn’t toasted, the bacon wasn’t warm, and the yogurt was overly sweet; the fruit was fine but overall the food was the only downside. I did appreciate the small snacks that were available between meals, though I only discovered them by accident. Despite that, the location was fantastic, the staff were very nice and friendly, and the room was exceptionally clean and well appointed. I also appreciated that the person I spoke to when booking gave a candid answer about the view rather than overpromising.
“Overpriced rubbish.”
Location. Form over function. Pretentious nonsense. With a Lebanese restaurant. Terrible food
“Simply not worth the price tag”
The location was perfect - literally the centre of town. The decor was very nice, well executed and the hotel did have a premium feel to it. Nice artworks on the walls and a quality feel. We also liked having a fire in our room, albeit gas, but still a nice touch. Bed was comfy and the staff were all lovely. We thought the gym, library and spa spaces were all of a high quality and really nicely done. Shout out to the valet parking boys - top job all of them, especially the night guy who got our car and sorted coffee for us on a 0400 start one morning - appreciated very much!!. We have to mention the price. Jackson is tricky -small town, highly desirable location, very limited development space because of the govt land ownership and the proximity to the Tetons and Yellowstone beyond it. I guess Jackson is a sellers market, whether its Real Estate or Hotel Rooms. But, $3500 for a 2 night stay (and that was in a pretty standard room, not one of the premium rooms) is just insane. The hotel was lovely but its a $500-$600 a night facility - no more. I guess we were paying for "location". Its possibly the most expensive hotel room I have stayed in (in any city in the world) and it is simply not worth it). Stupid little touches like a Dove soap bar in our bathroom (premium??) and one of the staff forgetting to get housekeeping to turn down our room on the second evening when we went out for dinner - small things, but the elite hotels get that stuff right without blinking. They were no big deal and not worth raising with a staff member, but you file those little things away and those impressions contribute to your opinion when reviewing a very expensive hotel stay. Also, some well paid thinktank decided that the in-house restaurant should be Lebanese - its all very well putting a marker down and being different in town, but i suspect a fundamentally different cuisine bias might drive more clients to use the hotel food offerings more (we didn't spend a penny in the hotel restaurant for any meals)
“Perfect location and plenty of things to do in the area”
A flawless stay that made exploring Wyoming a breeze—no complaints whatsoever.
“Hotel Jackson was in a great location and the staff was great! The concierge staff was quick to respond to my request.”
The staff were exceptionally helpful and professional.
